When a store in Algeria purchases a mirror assembly, it should list the original vehicle functions separately from the supply scope. If the customer only asks to restore the original condition and the supplier quotes a single assembly price, the parties may still understand the scope of the camera, mirror glass and included modules differently.
The official Tesla Parts Catalog can serve as a reference point for identifying components. The catalog applicable to the actual vehicle should be checked; pictures of assemblies for other brands must not be used to infer which parts are included in a quotation.
First Ask Which Functions the Customer Needs Restored
Have a technician record the original mirror's adjustment, folding, heating, camera and alert functions, indicating separately whether evidence exists for each. When a function is not working, its current condition must not be used to infer that the vehicle never had it.
Any aftermarket equipment or modifications on the original vehicle should be described separately. The supplier needs to know whether the purchasing objective is to restore the factory condition or retain a confirmed existing solution, as the two may require different information.
Photos should show the installation location, labels and connector appearance, but unqualified people should not dismantle anything merely to take pictures. Damage photos supplied by the customer can help communication but cannot replace diagnosis and fitment decisions.
Confirm the Assembly Details with the Quotation
Do not rely solely on a name such as complete assembly. Ask the supplier to state whether the mirror glass, housing, camera, wiring harness and control components are included, and which items may need to be purchased separately or transferred from the original part.
| What to check | What to clarify | What must be accepted later |
|---|---|---|
| Mirror glass and housing | Color, finish and inclusion status | Matches the quotation and customer selection |
| Power functions | Specific movements supported | Actual functions checked by the repairer |
| Camera components | Whether included and applicable version | Installation and calibration requirements retained |
| Alert device | Whether the original vehicle function is retained | Visual similarity does not replace confirmation |
| Connectors and accessories | Whether additional matching items are required | Missing parts must not be addressed through improvised connections |
The purchasing record should allow items to be explicitly marked as excluded. The customer can then compare the complete cost and avoid selecting a lower unit-price option only to discover later that several more parts must still be purchased.
Transferred Original Parts Need Evidence of Applicability
If the supplier recommends continuing to use the old camera or another component, repair personnel should confirm the old part's condition and the repair requirements. A lack of obvious external damage does not establish that it can be reused.
If calibration, setup or functional checks are involved, arrange the responsible party before purchasing. The store should not treat completion of assembly installation as proof that all driver-assistance functions have been restored.
If an original function cannot be retained, inform the customer before the order is confirmed. Missing functionality must not be attributed to differences in an upgraded version, and alerts must not be hidden through software before delivery.
Make Functional Differences Clear to Receiving Staff
Packaging labels, quotation details and the repair order should correspond to one another. If the warehouse finds that included items differ from the order, it should mark the discrepancy first. Do not separate the packaging and only then ask whether accessories were originally included.
The Starvia service contact guide can be used to request original vehicle version information from the vehicle supplier. Whether parts support is available and what can specifically be supplied must be confirmed separately.
The vehicle handover explanation should retain completed checks and unresolved issues. Repair results must be assessed by qualified personnel; purchasing documents only help each party understand what was agreed to be repaired.
The supplier can be asked to display the assembly and included small parts separately in preparation photos and show the labels without compromising the protective packaging. If the camera or other matching components are shipped in another box, their relationship to the main part should be marked. Repair scheduling should then depend on whether the complete requirement has arrived. The presence of the mirror housing at the store must not be treated as receipt of all materials, followed by an improvised search for missing parts.
FAQ
If the housings look the same, can the assemblies be assumed to have the same functions?
No. Internal components and functional configuration should be checked against the actual version.
Can the camera simply be transferred from the old part?
The repairer must decide based on the old part's condition and the applicable procedure; reuse should not be assumed.
If the supplier writes assembly, can that be understood to include every accessory?
No. Ask the supplier for an explicit list of included items and items sold separately.
If the original heating function has not been restored, can the vehicle be accepted based on appearance?
If heating is within the agreed repair scope, the discrepancy should be addressed; appearance alone is insufficient for acceptance.
When preparing mirror parts requirements, provide the original vehicle function description through the Starvia Automotive contact page, or ask about version and accessory information through WhatsApp.
References: Official Tesla Parts Catalog and Starvia service information. This article does not replace mirror repair, calibration or functional safety checks. Information checked on 2026-09-04.