When a customer asks for accessory equipment, first confirm the vehicle version, the installation plan and the permitted scope, then arrange the work. The delivery acceptance must check not only the new functions but also the original-vehicle parts affected during installation.
Trace the Actual-Vehicle Changes Back to the Approved Plan
Using a BYD Sealion 06 EV as the example, keep the state before fitment, the part markings, the fixing positions and the installation records. Where power supply, bodywork or safety systems are involved, have personnel with the corresponding capability check the compatibility and local requirements; do not install from generic online tutorials.
| Acceptance target | What to look at | Handling when a difference appears |
|---|---|---|
| Part and plan | Model, purpose and approved scope | Verify any replacement not agreed first |
| Installation quality | Fixing, wiring runs and related protection | Have the installer rectify and recheck |
| Original-vehicle functions | Affected items and anomaly prompts | Find the cause before deciding on delivery |
| Customer documentation | Instructions for use and after-sales split | Complete the missing content before explaining |
Before the work, check the purpose the customer has accepted and the part identity, then have the technical staff confirm the suitability of the plan. If the supply part is temporarily changed, keep the reason and obtain the necessary confirmation again; do not install from the original plan just because the appearance is the same. Areas of the original-vehicle records that could not be viewed remain noted.
The installer should state which locations need to be changed and which original parts should be retained; the customer's choice and the installation approval are kept separately. If the actual-vehicle conditions do not match during the work, stop the relevant job and have the responsible person review it before continuing.
Separate Original-Vehicle and Added Items in the Warranty Explanation
Have the supplier, the installer and the dealer each state their own commitments, and inform the customer as required by law. The local Ministry of Commerce after-sales notice covers parts and repair information; HSE safety material reminds that electric vehicle work requires the corresponding capability. Neither can replace approval of a particular accessory or an original-equipment authorization.
Acceptance can trace the actual parts and work back to the approved plan, then check the affected original-vehicle items. Checks not performed or not confirmed are listed with their reasons; a new device powering on cannot summarize the whole acceptance. Rectification is carried out by the installer, and the recheck record stays matched to the original differences.
The explanation material is confirmed by the party providing it for its applicable scope, and the service split between original-vehicle and added items is stated separately. Sales asks the responsible party about commitments it does not understand instead of expanding the coverage to the customer on its own.
Delivery Review after an Original-Vehicle Prompt Appears following Installation
Example only; the contract and the physical vehicle prevail. A prompt awaiting explanation appears on a given VIN after fitment is completed. The acceptance person can preserve the on-site state, pause arranging delivery on the current result, and have personnel with the corresponding capability check the original-vehicle records and the installation scope. Until the cause is found, do not ask the customer to accept it, nor conclude directly that the added device caused it.
The actual handling is recorded according to the approved plan, and after completion the original problem and the related items are rechecked. The materials the customer receives state the confirmed status and service arrangements; the missing content continues to be completed. If a decision is made to remove the fitment, the restoration of the original parts and the whole-vehicle recheck should also keep genuine records.
FAQ
Can equipment brought by the customer still be installed?
First review the compatibility, source and installation conditions; if they cannot be confirmed, explain why the work cannot be accepted.
Does a new device powering on mean the acceptance is complete?
The fixing, protection and affected original-vehicle functions must still be rechecked, with records kept.
Can the vehicle be delivered first and the installation instructions completed later?
Delivery should not take place when information needed for safe use is missing; other pending items must also have clear arrangements.
Can the installer's warranty cover the whole vehicle?
It can only be judged by its explicit commitment and the applicable law; it cannot automatically extend to the whole vehicle.
When discussing pre-delivery optional fitment, you can describe the intended use, the parts planned and the original-vehicle functions to be retained through the Starvia contact page or WhatsApp.
Public references: Algerian Ministry of Commerce after-sales service notice; HSE safety for working on electric and hybrid vehicles. Information checked on: 2026-09-03.