When inquiries about the same vehicle produce several quotation versions from different dealerships, first confirm that they cover the same vehicle, configuration, and delivery scope before comparing numbers. A Peruvian team should use the current version on the master record. Every dealership should cite the latest quotation, while old prices are withdrawn from use and retained in their original form.
This guide organizes records around original quotations, scope comparison, difference explanations, and adoption approval. In addition to price, compare differences in accessories, services, and validity periods.
The steps below help an importer's sales and delivery managers create reviewable records. They do not present an internal corporate process as a local mandate. Conclusions involving a regulator's authority must be confirmed by the responsible local entity.
Whether quotes describe the same vehicle
Before comparing quotations, check the vehicle identity, configuration scope, and delivery contents on each dealership's original document. Quotations covering different configurations cannot be compared directly. Record the source and date of every original. A forwarded screenshot is only a lead; obtain a traceable original before citing it.
Retire old prices and keep the latest version
Use the master record for the quotation summary. Every update should state the version number and effective time, and all dealerships should cite the latest version. Retain the originals of retired prices without deleting or overwriting them.
Before citing a quotation externally, check the version on the master record. Return any citation page that does not match for updating. When the version changes, describe differences in accessories, services, and validity period in the notes field; do not change only the price.
Who approves a cross-dealership quotation
The order specification reviewer registers each dealership's original quotation, the dealership sales manager checks the vehicle and configuration scope, the order specification reviewer prepares the explanation of price differences, and the delivery approver signs the quotation adoption approval page.
| What to check | When you can proceed | When you must pause | Who is responsible |
|---|---|---|---|
| Original quotations from each dealership | Each original clearly identifies one vehicle, part, or order | Stop using an original that does not identify its object | Order specification reviewer |
| Vehicle and configuration scope | The scope retains the lookup path and receipt context | If the scope is only partial, divide it by object | Dealership sales manager |
| Explanation of price differences | The explanation limits external opinions to their actual response scope | Assign a person to obtain missing materials and define the trigger | Order specification reviewer |
| Quotation adoption approval page | The approval page corresponds to a specific execution or pause action | Do not add a verbal response to the approval page | Delivery approver |
When a status changes from pending to adopted, the original, reviewer, and date must be traceable. Retain old conclusions as history rather than overwriting them as though they never existed.
Separate the customer quote from the internal gap note
Give the customer only the latest quotation and its validity period. The explanation of differences between dealerships supports an internal decision and is not sent directly to the customer. The delivery approver signs off on the adopted version, identifying the vehicle, configuration scope, and effective conditions. Do not put a verbal response on the approval page.
Hand off the adopted quotation
After approval, archive each dealership's original quotation, the price-difference explanation, and the quotation adoption approval page by vehicle. Other dealerships must stop using old quotations externally. Answer customer inquiries from the master-record version, and do not copy unrelated personal information across orders.
The last check before the file is handed over
The final check applies only to quotations for the same vehicle and configuration scope. Update the quotation adoption approval page only when the original quotations, vehicle and configuration scope, and price-difference explanation are consistent. Comparing only the numbers will miss differences in accessories, services, and validity periods, so review each item before approval.
Record the adopted version, retired quotations, and next role on the quotation adoption approval page. This is Starvia Automotive's internal order-management recommendation; separately confirm compliance and local requirements for external quotations.
FAQ
If two Peruvian dealerships quote very different prices, can the lower one be selected directly?
No. First confirm that both quotations cover the same vehicle, configuration, and delivery scope, then compare accessories and services. Align the scope of quotations prepared on different bases before deciding which to adopt, and archive the difference explanation and reason for the decision.
How should a dealership respond when a customer brings in an old quotation?
Check the current version and effective time on the master record. If the old price has been retired, show the customer the current quotation and explain the version difference. If a dealership is still making commitments under the old price, return the item to that dealership for updating rather than continuing to use an expired price.
What if other dealerships keep using old documents after the master record is revised?
Notify affected dealerships to stop using the old version and replace their citation with the latest master-record version. Remove documents with mismatched version numbers from customer-facing materials, and record the notification time and confirming role to prevent mixed use of old and new versions.
Does an unclear accessory scope affect adoption of a quotation?
Yes. Accessories, services, and the validity period are part of the quotation scope. Mark a quotation with missing scope fields as pending and return it for completion before comparison. This avoids treating quotations with materially different contents as though they were prepared on the same basis.
About cross-dealership quotation versions in a Peruvian order, submit the vehicle or order identifier, available materials, and open questions through the Starvia Automotive contact page or WhatsApp, then use the table in this guide to review the available vehicle sourcing and export documents item by item. References: Peru Indecopi complaint-handling guidance; Starvia Automotive procurement Q&A. This article provides order-record and communication methods for retail commitments in Peru. It does not constitute a local legal, tax, customs, or technical conclusion, nor does it guarantee market access, delivery time, warranty coverage, pricing, or business results. Information reviewed on: 2026-09-07.