Ask three questions to determine whether fault-code information is deliverable: Can the materials be tied to this vehicle batch? Does the person performing the work have authority? Is there an exit path for exceptions? Every answer must be supported by tool lists, training records, repair documentation, and escalation contacts; marketing pages and chat screenshots are not substitutes. If any question cannot be answered, keep the item pending verification to prevent a lack of diagnostics, documentation, or safe-work capability after dealers sell vehicles.
For follow-up implementation, see Recommended after-sales preparation for dealers importing Chinese EVs.