Only once the evidence, the differences, and the handling comments for a charging interface complaint are closed is release appropriate. Separating the vehicle connector, the supplied cable, and the local equipment into their own check items reduces the chance that an overall pass conceals a local fault. As soon as there are signs that an interface difference was not explained before the sale, isolate the affected records first, then decide on additional evidence, rectification, or an alternative. For hold points, this vehicle import risk control Q&A serves as a reference. After archiving, the interface complaint handling form has to be retrievable by order number or VIN so that after-sales can go on using it.