For Chile, aftersales manager and warranty administrator should jointly approve photo-evidence standard instead of relying on a verbal handover. Link photo-evidence standard to VIN, claim, failure date, and policy version in the acceptance sheet rather than using only a model or project name. Record the date and version of the policy basis, the diagnostic order, and the approval record for the photos, and check under the warranty policy whether the diagnosis, authorization, parts, and labor records are complete. Keep the claim pending while photo evidence is incomplete and settle only after the approval record is complete; do not make promises to the customer in advance. Before closing photo-evidence standard, review the corresponding import checklist. When closing photo-evidence standard, the reviewer should state which warranty operations task the evidence supports.