The Paraguay team can place delivery specialist and service adviser in charge of post-delivery follow-up. Link post-delivery follow-up to VIN, customer, delivery date, and supplied items in the acceptance sheet rather than using only a model or project name. Close post-delivery follow-up only when the pre-delivery checklist, dated vehicle photos, and signed handover record is complete and staff inspect the vehicle against the pre-delivery list and obtain customer confirmation of records and items. Record the handler and closure date for issues raised in the follow-up and do not mark the item complete until the issues are resolved. Before closing post-delivery follow-up, review the corresponding import checklist. The Paraguay team should name post-delivery follow-up in both the subject and conclusion so it is not mixed with other customer delivery items.