Before work on claim submission deadline, aftersales manager and warranty administrator should name the reviewer and closure owner. Link claim submission deadline to VIN, claim, failure date, and policy version in the acceptance sheet rather than using only a model or project name. Before closing claim submission deadline, review the corresponding import checklist. Log the date and version of the warranty policy, the diagnostic order, the photos, and the approval record, then check the diagnosis, authorization, parts, and labor records behind claim submission deadline against that policy. Keep the claim pending while evidence is incomplete and settle only after the approval and submission records are complete; do not promise the customer acceptance first.