Before sending a deposit to a Chinese car exporter, buyers should verify the company's export license, confirm all vehicle specifications and pricing in a detailed proforma invoice, and clarify the payment terms and refund policy.
Sending a deposit is the first major financial commitment in the vehicle import process, making due diligence at this stage absolutely critical. While finding a supplier may seem like the biggest hurdle, verifying their legitimacy and the terms of the deal is what ensures a secure and successful transaction. A professional exporter will welcome these checks as standard practice.
Here are the essential steps to take before transferring any funds:
1. Verify the Exporter's Business Credentials
First, confirm you are dealing with a legitimate, legally registered company with the authority to export vehicles. Ask the supplier for a copy of their Business License and, more importantly, their specific license or qualification for vehicle export. A reputable exporter will readily provide this documentation. Be cautious of suppliers who are hesitant or only provide vague company details.
2. Scrutinize the Proforma Invoice (PI)
The Proforma Invoice is your preliminary sales contract. It must be comprehensive and accurate before you pay a deposit against it. Ensure it includes:
- Full Vehicle Details: Model, year, trim, color, and Vehicle Identification Number (VIN) if available.
- Price Breakdown: The total cost, currency, and the trade term (e.g., FOB or CIF). Starvia Automotive provides Transparent CIF and FOB Pricing to ensure buyers see a clear breakdown of the vehicle cost, freight, and insurance to their destination port. For more details on these terms, refer to our Shipping FAQ.
- Seller's Information: The exporter’s full company name, address, and official bank account details. The bank account name must match the company name on the PI and business license.
3. Confirm Vehicle Availability and Condition
Clarify the status of the vehicle. Is it a new car that needs to be ordered from the factory, or is it an in-stock unit ready for shipment? For used cars, demand a recent, detailed inspection report with photos and videos. If you have any doubts, arrange for an independent third-party inspection from a service like SGS or BV before committing.
4. Understand the Payment and Refund Terms
Your agreement should clearly state the payment structure in writing. Key questions to answer include:
- What percentage of the total cost is the deposit?
- When is the final balance payment due (e.g., upon presentation of the Bill of Lading copy)?
- What is the company's policy on refunds if the order is canceled or if the supplied vehicle does not match the PI?
By completing these checks, you protect your investment and set the foundation for a smooth import process with a trusted Chinese auto export partner.

