Buyers receive original export documents via international courier after the vehicle has been shipped and the final payment balance has been confirmed.

This timing is critical because you need the physical, original documents—not scanned copies—to legally claim your vehicle and clear customs at your destination port. The entire process is carefully sequenced to protect both the buyer and the exporter. At Starvia Automotive, we ensure this process is transparent and efficient.

The Document Dispatch Process

Here is a step-by-step breakdown of when and how you can expect to receive your essential paperwork:

  1. Vessel Departure and Bill of Lading (B/L) Issuance The process begins once your vehicle is loaded onto the vessel and it officially departs from the port in China. Only after departure does the shipping line issue the original Bill of Lading (B/L). The B/L is the most important document, as it functions as the title to the vehicle during transit.

  2. Final Payment Confirmation Once the B/L is available, we send you a scanned copy along with the final invoice. As is standard practice in international trade, the dispatch of the original documents is conditional upon the settlement of the final payment. This step secures the transaction for all parties before the title document is released.

  3. Document Assembly and Courier As part of our Export Documentation and Customs Support, the Starvia Automotive team immediately gathers the complete original document set upon payment confirmation. This package typically includes:

    • Original Bill of Lading (B/L)
    • Commercial Invoice
    • Packing List
    • Certificate of Origin
    • Other certificates required by your country's customs authority

    We then send this package to your specified address using a reliable international courier service like DHL or FedEx.

  4. Tracking and Arrival You will receive a courier tracking number to monitor your package's journey. The documents usually arrive at your address within 3-7 business days, which is almost always well before the vehicle arrives at the destination port. This gives you and your customs agent sufficient time to prepare all necessary formalities for a smooth and timely vehicle release.