If damage is found at pickup, do not move or repair the vehicle. Take photos and video immediately and notify the insurer, as most cargo insurance policies impose time limits for notification and inspection, and delay can directly affect the claim. Also notify the supplier or carrier in writing and ask it to participate in on-site confirmation; arrange the inspection before handling any costs. Gather the policy, bill of lading, invoice, packing list, and other documents for the insurer or its survey agent to assess the loss, ensuring they correspond to the specific vehicle and on-site evidence. This guidance does not replace a determination of destination-country procedures; market access, taxes, registration, and local procedures remain subject to the latest requirements of authorities, licensed institutions, and applicable contract terms. For the process after transport damage, see What Happens If a Vehicle Is Damaged During Shipping?.