Before work on excluded wear items, aftersales manager and warranty administrator should name the reviewer and closure owner. Record the date and version of the warranty policy, diagnostic order, photos, and approval record, then check item by item whether the diagnosis, authorization, parts, and labor fall outside the exclusion. Define the applicable VIN, claim, failure date, and policy version for excluded wear items before reviewing evidence. Whether wear items can be listed in the exclusion is governed by the statutory warranty requirements in Nigeria, specifically the rules of the competent authority and licensed bodies and the terms that apply under the contract. This vehicle import guide provides supporting record checks for the surrounding steps of a project in Nigeria. If the basis for the exclusion is incomplete, keep the claim pending and settle only after the approval record is complete; do not promise the customer a change of scope for now. When excluded wear items is handed over in Nigeria, retain the prior decision and the reason for the revision.
Which dealer role should approve excluded wear items?
Updated 2026-09-10By Starvia Automotive
Short Answer
A practical method for dealers in Nigeria to verify excluded wear items, retain evidence, and control deviations in Chinese vehicle orders.

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