When vehicles operate across regions of Bolivia, fleet dispatch should be able to locate the applicable transport instructions quickly. A towing eye among the onboard tools does not mean the vehicle may be pulled from any location or in any direction, nor does it prove that another vehicle's transport method applies.
The official Tesla instructions for transporters place specific limits on transport methods and attachment areas. They apply only to vehicles covered by those instructions. This article neither restates their procedures nor applies their requirements to other models.
Create an Identifiable Recovery Document Pack for Each Vehicle
The pack may include the vehicle identity, powertrain type, applicable manual access point, and photographs of onboard accessories. Photographs should help professionals identify the items but cannot replace installation and use instructions.
Identify aftermarket accessories separately so recovery personnel do not mistake a visually similar connection point for the vehicle's original towing point. Obtain updated material from the supplier before use when documentation is obsolete or its scope cannot be confirmed.
When requesting onboard files under the export-vehicle documentation service guide, list recovery instructions separately so the delivery does not consist only of a sales specification sheet.
Assign Each Question to Someone Who Can Answer It
The driver reports on-site conditions when it is safe, dispatch locates the applicable documents, and qualified recovery personnel select the actual transport method according to the manual and site.
| Handover question | Party providing the information | What the recipient must confirm |
|---|---|---|
| Which vehicle is on site | Fleet dispatch | Whether the vehicle identity matches the documents |
| What has happened | Driver or on-site personnel | Whether an abnormality requires professional assessment |
| Where onboard accessories are stored | Vehicle manager | Whether physical items match the instructions |
| How the vehicle may be moved | Applicable manual and technical support | Whether equipment and method meet the requirements |
| Who receives it after delivery | Repair or storage manager | Receiving conditions and allocation of responsibility |
Do not instruct drivers through short videos to perform unfamiliar disassembly, release brakes, or touch high-voltage systems. Professionals must address incomplete information; remote text cannot eliminate on-site risks.
Confirm at Shift Handover That Files Are Available Offline
At a remote location, a website may not open promptly. Subject to copyright and use conditions, retain authorized copies of applicable documents. The copies should show their version and link to the vehicle; do not mix complete manuals found online into one generic pack.
If only a screenshot of a page is retained, confirm that warnings and context were not cropped. Store translated pages with the originals so technical personnel can trace the original meaning.
Sensitive information such as keys and vehicle permissions should be handed over through controlled channels rather than posted publicly on the window. A document card can identify the person who provides access without giving every viewer control information.
Record Changes in Vehicle Condition After Recovery
After transport, record the method actually used, handover location, and visible condition. If the original plan could not be followed on site, the responsible person should record the reason and professional opinion rather than later describing the plan as the actual event.
Before the vehicle returns to operation, arrange the applicable inspections and technical confirmation. Arrival at a repair site means only that transport is complete, not that the vehicle is ready for use.
If the documentation is later found to be wrong, update that vehicle's file, notify the relevant drivers and service providers, and retain the basis for the change. Do not let old screenshots continue circulating with other vehicles.
FAQ
Does the presence of a towing eye mean another vehicle can pull it away?
No conclusion can be made from that alone. Qualified personnel must decide according to the applicable manual and site conditions.
Can documentation for the same model family be sent to the recovery provider?
Confirm that it covers the actual configuration. Otherwise, identify the mismatch and continue verification.
If the vehicle screen does not work, can online procedures be found temporarily?
Do not use procedures from an unknown source. Contact professional support for an applicable plan.
Can the document pack replace on-site recovery personnel?
No. Documents support an accurate handover, while equipment selection and on-site operation still require professional judgment.
When organizing recovery files for vehicles operating across regions, submit the vehicle identity and list of missing documents through the Starvia Automotive contact page or WhatsApp to discuss specific documentation needs.
Information checked on: 2026-09-04. This article provides no towing procedures; citing a transport manual does not establish that other models use the same method.