First classify defects by location, severity, and effect on function. Cosmetic scratches should be recorded and handled separately from defects that affect delivery, use, or safety. Put the classification criteria into the acceptance standard. Disputed items may be verified by an independent third party, whose competence and independence can be assessed with reference to ISO/IEC 17020 requirements. Destination-country admission, taxes, registration, and local procedures are ultimately subject to the latest requirements of competent authorities, licensed institutions, and applicable contractual terms. For action after defect classification, read What Should Buyers Do If Inspection Results Show Defects?.