Dealers selling Chinese PHEV or EV models must ensure technicians are properly trained on high-voltage systems, diagnostics, and software. Preparation steps include:
- High-voltage safety certification: Technicians should complete certified training on handling HV components (battery packs, inverters, motors) including lockout/tagout, personal protective equipment (PPE), and emergency procedures.
- Brand-specific diagnostic training: Each brand (e.g., BYD, Geely, Chery) may use different diagnostic software and protocols. Dealers should request training materials or online modules from the exporter or brand.
- Battery service knowledge: Understanding battery chemistry (LFP vs NMC), thermal management, and state-of-health assessment is crucial for warranty and repair.
- Software update competency: Technicians must be able to perform OTA and wired software updates, as many EV functions are software-defined.
Starvia Automotive can coordinate with brand distributors to provide technical training and service documentation. For more details, visit our After-sales Support or explore our New EV Export page for model-specific resources.