Which charging instructions should dealers give customers at EV handover?

Before finalizing the EV handover instructions, write connectors, charging cables and safety steps, home and public charging operations, and fault handling, warranty and support channels as verifiable conditions; vague contract promises do not count. The handover guide should cover connectors, charging cables, safety steps, home and public charging, fault handling and warranty channels, and the customer should run through it once on site. Use connectors, charging cables and safety steps as the baseline for review, note the source of home and public charging operations, and issue a fresh conclusion whenever fault handling, warranty and support channels change.

Before signing, also read Which charging standard should buyers confirm before importing Chinese EVs?. The handover instructions are ultimately governed by the local rules and written confirmations in force at the time of processing. If you need to verify the vehicle models and export documents the handover instructions cover, send the checklist to Starvia Automotive for a re-check by the China team.