Move inspection-agency independence from chat records into the order checklist. Reports that verify only appearance while omitting identity, function, or document discrepancies commonly occur when information gives only a conclusion without identifying the vehicle or supporting document. At a minimum, review VIN-specific photos, videos, diagnostic results, and defect closure, and identify the issuer and validity date. If documents conflict, pause the relevant payment or release; sampling rates and reinspection conditions should be determined by order risk.
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